What should I do if my Glowcose device is not lighting up at all?Updated 3 months ago
If your Glowcose device does not light up at all, first try using a different usb micro cable and/or charging block/usb port.
If this doesn't work performing a hard reset by unplugging the device, holding the back button while plugging it back in, and holding until three flashes appear. If the device still does not light up, it could be a defect.
If you are still having issues we suggest reaching out for more troubleshooting and possible replacement.